Flex Aware Connected Cable - LED Patterns and Troubleshooting

#	State/Description	Red LED	Yellow LED
1	Device booting up	None	1 blink
2	Device reboot	None	None
3	Diagnostic mode For more information, see the article on how to perform a cellular signal test.	Signal strength indicator, repeats every 8 seconds Pattern based on signal strength. Rate of 1 blink per second. Note: This mode prevents any other pattern from displaying.	Signal strength indicator, repeats every 8 seconds Pattern based on signal strength. Rate of 1 blink per second. Note: This mode prevents any other pattern from displaying.
4	Device in idle mode	None	None
5	Device cell modem unable to connect to cell tower To troubleshoot, confirm coverage in your area by contacting support.	2 blink, repeats every 2 seconds	None
6	Device cell modem/SIM not provisioned with carrier To troubleshoot, contact All Aware support. Device will likely need to be returned.	3 blink, repeats every 2 seconds	None
7	Device cell modem unable to connect to Alarm.com To troubleshoot, contact All Aware support.	4 blink, repeats every 2 seconds	None
8	Unreliable Reporting If the device is not reliably reporting open/close events, please ensure the magnetic contact is touching the bracket plate when closed. Review the installation instructions.	None	2 blink
9	Flex Aware opens/closes	None	2 blink
10	Connected Cable opens/closes	None	2 blink
11	Battery door tamper Screw the battery door completely shut to end this warning.	1 blink, repeats every 2 seconds	None
12	Device mount tamper To troubleshoot, contact All Aware support.	Alternate Red & Yellow (Red, Yellow, Red, Yellow, 5 second Pause, Repeat)	Alternate Red & Yellow (Red, Yellow, Red, Yellow, 5 second Pause, Repeat)
13	Device low battery Replace the batteries. Use four 1.5 V AA lithium batteries (alkaline batteries not recommended).	1 long Red blink (5 seconds) Will occur only following an open/close activation and will follow the normal yellow activity blinks.	None

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